PKR66 Privacy Policy – How We Handle Your Personal Data

1. Scope of This Policy

This Privacy Policy describes how PKR66 ("we", "us", "our") collects, uses, stores, and shares personal information when you use the PKR66 gaming platform — whether you access it through the website at pkr66.onl or through the PKR66 mobile app for Android or iOS.

It covers all registered account holders, users who browse the platform without registering, and anyone who contacts PKR66 support. It does not cover third-party websites or services that may be linked from PKR66 — those are governed by those parties' own privacy policies.

This policy should be read alongside the PKR66 Terms and Conditions, which govern use of the platform overall. Where this policy uses the word "data" it means personal data — information that identifies you or could reasonably be used to identify you when combined with other information.

2. Data We Collect

The table below summarises the categories of personal data PKR66 collects and the context in which each is collected.

3. How We Use Your Data

PKR66 uses personal data for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, authenticating logins, and communicating account-related information to you.
• Payment processing: Processing deposits and withdrawals, matching payments to accounts, and maintaining transaction records as required.
• KYC and anti-fraud: Verifying your age and identity as required, detecting fraudulent account activity, investigating suspicious transactions, and preventing financial crime.
• Platform operation: Running the games, sports markets, bingo rooms, and all other features of the PKR66 platform; debugging technical issues; monitoring service stability.
• Responsible gaming: Monitoring gaming behaviour patterns that may indicate problem gambling; applying self-exclusion requests; maintaining records to support responsible gaming tools you have activated.
• Customer support: Responding to enquiries, resolving complaints, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated usage data to understand how the platform is used and improve features, performance, and content — including understanding which game categories and sports markets are most popular among Pakistani users.
• Marketing communications: Sending you promotional offers and updates about PKR66, where you have not opted out of receiving these. You can unsubscribe from marketing emails at any time.

4. Legal Basis for Processing

PKR66 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide the platform services you have registered for — account management, payment processing, game delivery.
• Legal obligation: Processing required to comply with applicable laws — primarily identity verification, transaction record-keeping, and anti-money-laundering obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where these interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent — for example for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Data

PKR66 does not sell personal data. Data is shared with third parties only to the extent necessary for the following purposes:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast, and other payment service providers to process deposits and withdrawals. These providers operate under their own terms and security standards.
• Identity verification services: During KYC, identity document data may be processed by a third-party verification service provider acting on PKR66's behalf under strict data processing terms.
• Game content providers: When you play a game provided by a third-party game studio, technical session data may be shared with that provider solely for the purpose of running the game. Game providers do not receive your identity or financial data beyond what is technically necessary.
• Infrastructure and hosting providers: Data is stored on servers operated by infrastructure providers under contractual security obligations.
• Legal and regulatory requirements: PKR66 will disclose data where required by applicable law, court order, or lawful authority request. We will make reasonable efforts to notify you of such a requirement where legally permissible.

All third-party service providers who handle personal data on behalf of PKR66 are bound by contractual data protection obligations and are not permitted to use your data for their own unrelated purposes.

6. Data Retention

PKR66 retains personal data for as long as it is necessary for the purpose for which it was collected, subject to any longer retention period required by law. Key retention principles:

• Account data and gaming history are retained for the duration of your active account relationship with PKR66 and for a reasonable period after account closure to handle any disputes or legal claims.
• Financial transaction records are retained for periods required under applicable financial record-keeping obligations — typically several years from the date of the transaction.
• KYC identity verification data is retained for the period required under applicable anti-money-laundering regulations.
• Support communication records are retained for a period sufficient to handle re-opened complaints and for quality assurance purposes.
• Where you request deletion of your data, PKR66 will comply subject to any legal obligation to retain specific records. In such cases, the retained records will be held only for the legally required purpose and not used for any other processing.

7. Security

PKR66 implements technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit between your device and PKR66 servers using industry-standard TLS protocols.
• Server-side access controls restricting access to personal data to authorised personnel based on role requirements.
• Password storage using one-way hashing — PKR66 staff cannot read your account password in plain text.
• Monitoring for unusual account activity patterns that may indicate unauthorised access.
• Regular review of security procedures and access permissions.

While PKR66 takes these precautions, no online platform can guarantee absolute security. You play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect your account has been accessed without your permission, contact PKR66 support immediately.

8. Cookies and Similar Technologies

What Are Cookies

Cookies are small text files placed on your device when you visit a website or use an app. PKR66 uses cookies and similar technologies (including local storage and session tokens) to make the platform work correctly and to improve your experience.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session, and enabling the cashier and game lobby to work correctly. These cannot be disabled without breaking core functionality.
• Preference cookies: Remember your settings and preferences across sessions — for example, display language or last-used payment method.
• Analytics cookies: Help us understand how users navigate the platform — which game categories are visited most, where users encounter difficulty, and how platform performance can be improved. Data collected this way is aggregated and does not personally identify individual users.
• Security cookies: Help detect and prevent fraudulent activity and protect your account from unauthorised access attempts.

Managing Cookies

You can manage cookie settings through your browser's privacy controls. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent the platform from functioning correctly — you will not be able to log in or use the cashier if session cookies are blocked. Analytics and preference cookies can generally be disabled without affecting core platform functionality.

9. Your Data Rights

You have the following rights in relation to your personal data held by PKR66. To exercise any of these rights, contact PKR66 support with your account details and a clear description of your request.

PKR66 will respond to data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request to protect against unauthorised data disclosure.

10. Minors

PKR66 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During the registration process, users are required to confirm their age and may be required to submit age verification documentation as part of KYC.

If PKR66 discovers that an account has been created by or for a person under 18, that account will be closed immediately. Any balance associated with the account will be returned after review, less any winnings derived from play. If you believe a minor has accessed the platform using your device, contact support immediately and consider using your device's parental control or screen time features to prevent future access.

11. Updates to This Policy

PKR66 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements in our data handling practices. When material changes are made, we will post the updated policy on this page with a revised "last updated" date. Where the changes are significant, we will make reasonable efforts to notify registered users — either through an on-platform notice or by email to your registered address.

Your continued use of the platform after a policy update is posted constitutes your acknowledgement of the updated policy. If you do not agree with changes to the policy, you may close your account and request deletion of your data as described in the Your Rights section above.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please contact PKR66 support through the support section of your account or via the contact details available on the platform.

When contacting us about a data request, please include your registered account username or email address, a clear description of your request, and — for verification purposes — a copy of the identity document on file with your account if you are requesting access to or deletion of your data.